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AI agents · Automation

AI Agents and Automation for IT Operations

Agents that take a request, decide who should handle it, write the PowerShell, run it under approval and report back. Built for operations teams who want less manual work, not more dashboards.

Multi-agent workflowsMake.comCopilot StudioPower AutomateMicrosoft GraphPowerShell

What we have built

  • PM Agent for Microsoft 365: a request typed in Teams goes to a manager agent, which hands it to Exchange Online or OneDrive agents that write and run the PowerShell and answer back in chat
  • AutoApply Agent: reads a CV, scores job openings for fit and applies to the relevant ones on its own, logging every application
  • Tenant-to-Tenant Orchestrator: a migration cockpit that runs Microsoft's documented steps and checks every result

Where agents pay off

  • Joiner, mover and leaver provisioning across identity and workplace systems
  • Service desk triage, routing and guided remediation
  • Licence clean-up with the saving attached to each line
  • Scheduled cost, capacity and compliance reporting
  • Migration preflight checks and failed-item classification

How we build them safely

Every action is logged. Anything that changes a tenant waits for a person to approve it. You get the source, documentation and a run book, and you own the code and the data.

Questions buyers ask

Do we need Copilot licences?

Not necessarily. We pick the platform per job: Make.com, Power Automate, Copilot Studio or custom code on Microsoft Graph and PowerShell.

Can an agent change our tenant on its own?

Only if you want it to. By default, read-only work runs automatically and anything that changes configuration waits for human approval.

How long does a first agent take?

We scope in a week and show a working demo early, so you can steer before it is finished. The timeline is agreed after scoping.

Start here

Talk to the architect who would deliver it

Book a slot in Microsoft Bookings, or send a short brief and we reply within one business day.

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Send a brief · AI agents & automation