What we run for you
- User, licence and mailbox administration, joiners, movers and leavers
- Exchange Online, SharePoint, OneDrive and Teams governance
- Entra ID, Conditional Access, Intune and device compliance
- Monitoring, incident and problem management, and hypercare after change
- Licensing as a Microsoft indirect reseller (Partner ID 7078088)
- Monthly service report and a quarterly roadmap session
Three tiers
Business hours, standard platform and user administration, baseline monitoring, monthly service report. For small estates with a stable configuration.
Extended hours, priority response, broader administration, periodic security, cost and posture reviews, and an automation allowance.
Round-the-clock monitoring, incident response and escalation, full administration including security and endpoint, and custom automation built to your processes.
How it starts
Every managed service starts with a read-only review of your tenant, so the cover is sized to what you actually run. Managed services are a monthly retainer, 12-month minimum, priced on users and workloads.
Questions buyers ask
Do you support organisations outside India?
Yes. We deliver remote-first from Noida across the UK and Europe, North America, the UAE, the GCC and APAC, with working windows that overlap yours.
Can you take over from our current provider?
Yes. We start with a read-only review and a documented handover so nothing is lost in the change.
Do you also sell Microsoft licences?
Yes. InnovaticT is a Microsoft Cloud Partner and indirect reseller, so licensing and support can sit with one team.
How is managed service priced?
A monthly retainer with a 12-month minimum, priced on users and workloads, with coverage hours and ticket allowance written into the agreement.